CASE IS CLOSED (Sales User - vTrakr)
After devices have been marked as used it is time to confirm what was used in the case, confirm the data and prices for those devices, and close out the case:
Once the Case is complete and the device usage ticket has been generated out, click “Submit for Billing”.
The system will prompt you to enter an electronic signature for the Sales Rep and an authorized Provider Representative. If one or both of these are not available, you may enter your name to denote that you closed the case.
The Event is now considered “Closed”. The Case will not be granted the “Completed” status until the Purchase Order number has been entered.
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