Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Create a User

Deactivate a User

Account Details

Enter Contact Information

Additional Contact for the User

Entering a Commission Rate

Setting Sales Targets

In the Users tab of the console, you can manage all of your users and their respective roles. 

Widget Connector
overlayyoutube
_templatecom/atlassian/confluence/extra/widgetconnector/templates/youtube.vm
width550px
urlhttps://www.youtube.com/watch?v=v9rvUe1LEHk
height350px

Anchor
create-a-user
create-a-user
To create a user (with or without invitation): 

  1. Click on the “Email” field under the “Invitations” section of the screen. 

  2. Fill in the email address of the user you’d like to invite

  3. Select their intended role from the drop down menu next to the email address. You may choose from Sales, Distributor, or Manufacturer. 

  4. Click on the Paper Airplane logo to send the invite.

  5. Below the “send invite” section, you will see your pending invites that have not yet been accepted. 

  6. You may also add a user without sending an invitation.

Anchor
deactivate-a-user
deactivate-a-user
Deactivate a User

  1. Navigate to a User and click on their name to open the User record.

  2. Click the deactivate button in the upper right hand corner to deactivate the user (shown below). 

    Image RemovedImage Added
  3. Click “Reactivate” if you want the user to be reinstated. 

    Image RemovedImage Added

...

Anchor
Account-details
Account-details
Account Details: 

  1. Click on that user to view the details of their account. 

Anchor
Enter-the-User’s-Contact-Information
Enter-the-User’s-Contact-Information
Enter the User’s Contact Information

  1. In each user’s detail screen you can enter their Shipping Address and Phone Number which will appear on Transfers and Inventory Requests.

Info

As a new feature in our April 2022 release, you may now add an alternate email address for a user in the User Information section at the top of the User detail screen. Make sure to save!

Anchor
Add-Additional-Contacts-for-a-User
Add-Additional-Contacts-for-a-User
Add Additional Contacts for a User

You may also add additional contacts for a user if, for instance, they have multiple offices or if they have an office assistant.

  1. To do this click “+Additional Contact” in the Additional Contacts section.

  2. Enter the contact’s information

  3. Save the Additional Contacts section.

Anchor
Entering-a-Commission-Rate-for-a-User
Entering-a-Commission-Rate-for-a-User
Entering a Commission Rate for a User

  1. Click on the user you’d like to enter a commission for (must be a sales user).

  2. Enter the commission rate for that user. 

  3. Click Save. 

The commissions will then be able to be pulled using the report “Sales by Representative”. The commission will be run off of the sales recorded on the sales order for an event. 

...

Anchor
How-to-Set-Sales-Targets-for-a-User
How-to-Set-Sales-Targets-for-a-User
How to Set Sales Targets for a User

  1. In the User screen scroll down to the Sales Targets and Performance section.

  2. Click “Edit”

...