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Confluence
ConnectSx Customer Support
  • How-to articles
    How-to articles
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  • ConnectSx Basic Support Tier
  • How-to articles
    • Adding Inventory in vTrakr
    • Preparing Your "Go-Live" Inventory Load
    • Managing Inventory in vTrakr
    • How to Deactivate Inventory
    • How to Get Started in the Console
    • How to Get Started in vTrakr
    • How to Manage Your Events
    • Saving Image Files and PDF Documents to an Event
    • How to View and Filter Inventory in the Console
    • Adding Manufacture Date to your inventory
    • How can I remove reusable inventory from my account?
    • Exploring the Inventory Detail Screen to manage Device Information
    • Unique Device Identifiers (UDIs)
    • How to Set Inventory Due Back Dates in the Console
    • How to Use the Directory
    • How to Fulfill Inventory Requests in the Console
    • Managing Facility Contacts in the Console
    • How to manage Facility contracts and pricing in ConnectSx
    • Using Directory Selection When Creating Events in vTrakr 2023
    • Set up Missing PO Email notifications for your Organization
    • Send Users email reminders about Events with missing POs
    • How to Manage Users in the Console
    • How to Import Inventory into the Console
    • Using Bills of Materials to Manage Custom Trays and Surgeon Preferences
    • How to Log In to UDIdentify
    • How to Scan Barcodes with UDIdentify
    • How to Group Your Scan History in Folders with UDIdentify
    • How to Scan Duplicate Barcodes and Increment Inventory in UDIdentify
    • Change the Color Theme of your app
    • How to Share Your Scan History in UDIdentify
    • How to Navigate UDIdentify
    • How to keep track of how much is in your inventory
    • Understanding Event Statuses
    • What is an event?
    • How to fix inventory inaccuracies
    • Entering Cost of Goods
    • How to create external Inventory requests (ex. Supplier Orders), process receipt, and create new received inventory
    • How to Export Your Inventory
    • How to look up your transfer's shipment tracking info
    • ConnectSx introduces WYSIWYG and Emoji support to Comments/Notes!
    • Console Account Settings
    • How to Mark an Event as "Paid"
    • Additional Event Options
    • How to Manage Audits and Cycle Counts in ConnectSx
    • How to Add Inventory Manually in the Console
    • How to Add/Remove Items from a Container in the Console
    • Scheduling Cases and Other Event Types ( a.k.a. How to create an Event)
    • Requesting Inventory in vTrakr
    • Receiving a Transfer
    • Closing the Case and Sharing the Sales Order
    • How to create and use Regions in ConnectSx
    • How to process an Event as a Credit Memo or Credit Re-bill
    • Surgical Case Workflow: Entering the PO and Generating the Invoice
    • How to set up Commission Rates and Track them for your Users
    • Surgical Case Workflow
    • Mark Inventory Use from Detail Page
    • Viewing the Transfer and Inventory Request History in vTrakr
    • How to Transfer Inventory Directly into a Container
    • Attach Implant Stickers to Sales Order Form in vTrakr
    • Physician Assignments: Add your Procedures, Facilities, and Products to your Physicians in the Directory
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