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Last Updated 12/7/23

Tip

INTRODUCING INVENTORY AUTO-FULFILL in December 2023 Release

We’ve introduced a new feature which will automatically select the inventory to fulfill your request. To jump to that section of the article click here.

After an inventory request is created, it is up to the manufacturer admins to determine what inventory should be fulfilled. Typically the admin will review the request vs. the requestor’s existing inventory, review the event schedule or linked event to validate the demand, and review current inventory stock levels to make sure the request can and should be fulfilled. When the user fulfills the inventory request it will result in a pending transfer of that inventory back to the user that requested it.

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  1. Click “Select Inventory” in the top right corner or in the Fulfillments section

  2. Next, click on “Select Inventory” in the  Fulfillment section.

  3. Next you will begin to build a transfer which will fulfill the request. Search for the items you’d like to assign to fulfill the request, click on them to select them. 

  4. To review what was requested in this request, use the “Requested” tab.

  5. Select the custody the inventory will pull from, then click Next

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    Automatic Selection: Use the Auto-select option to automatically select inventory for fulfillment to match the request.

  7. After the system assigns the inventory automatically, you’ll see a report of which items were fulfilled or were not able to be fulfilled. Click continue to select inventory manually to fulfill the remaining items or complete the request fulfillment.

    1. It is recommended that you also check the Lots that have been selected to confirm they are what you want to send. Additionally, pull a list at the end to ensure the lots in the request are actually what gets picked for the shipment.

  8. Manual Selection: To search for and select the inventory you need to fulfill the request manually using the filters along the left side. Switch between the “Requested”, “Searched”, and “Selected” tabs to see what inventory you need to fulfill, search for inventory to select, and view the inventory you’ve selected so far, respectively.

  9. When selecting inventory modify the quantities of each item with the +/- buttons, then click “Select” to add the items to the fulfillment. Then click Next.

  10. Make any further modifications to your inventory selection using the +/- buttons next to that item.

  11. You may select which container the devices should be transferred to, just click “Assign to Container”

  12. Click “Done”. The pop up box will disappear and you’ll see your items reflected in the Fulfillments section of the request detail screen. 

  13. Lastly, Click “Fulfill” in the Fulfillments section or in the upper right corner.

  14. Alternatively, you may opt to fulfill some of the items in the inventory request, but not the whole request. To do this, select the inventory you’d like to fulfill as described above, but then click “Partially Fulfill”. 

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