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Before you close your case we ask that you review the devices used in the case with a representative of the surgical staff - usually your circulating nurse. 

  1. In the Case Overview screen click on “Review Sales Order” 

  2. You can search the ticket if there are too many devices to scroll through or if questions arise about a particular item. 

  3. As you look at the devices you can see their usage status (i.e. Implanted, Used, Damaged, etc.). 

  4. You can also see the listed price of each item. You can edit the price by clicking on the “edit” icon next to each price. 

  5. You may also change a device from “Single Use” to “Reusable”. A single use device will be removed from your inventory at the end of the case, whereas a reusable device will be returned to your inventory for further use. 

  6. Once you’ve confirmed the devices used in the case, return to the top of the screen and click on “Sign & Close” 

  7. Then you and the surgical team representative will type your name and sign in the box below with your finger. 

Note: If your keyboard is hiding the second box for the Provider Representative Signature, click “return” to hide the keyboard and scroll down. 

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After devices have been marked as used it is time to confirm what was used in the case, confirm the data and prices for those devices, and close out the case - you can also handle this in the console: 

  1. Once the Case is complete and the device usage ticket has been generated, click “Submit for Billing”. 

  2. The system will prompt you to enter an electronic signature for the Sales Rep and an authorized Provider Representative. If one or both of these are not available, you may enter your name to denote that you closed the case. 

  3. The Event is now considered “Closed”. The Case will not be granted the “Completed” status until the Purchase Order number has been entered. 

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Next, you’ll be sharing the Sales Order with the Facility.

You have a couple of options for sharing the sales order, but first why not check out what the Sales Order looks like in ConnectSx.

View file
nameExample Sales Order.pdf

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Sharing-the-Sales-Order-in-vTrakr
Sharing the Sales Order in vTrakr

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Once the case has been closed and device use has been recorded, you can click on the “More…” button, then “Sales Order Form” to generate and download a PDF of the Sales Order or to share it via email.

  1. Download the Sales Order as a PDF

    1. Downloading the sales order as a PDF allows you to save an external record of the document or share it with your personal work email to the proper stakeholders.

  2. Send as Email Attachment

    1. The Send as Email Attachment option allows you to send an email from inside the ConnectSx Platform

    2. You have the option to modify:

      1. Email Subject Line

      2. The Recipient (To:)

      3. The Reply-To: Address

      4. The Body of the email

Note

The Recipient email will auto-populate to the First Billing Contact Email listed for that Facility in the Directory. If this is not who should be receiving the email, select the correct contact using the “All Emails” drop down menu or type in the desired recipient’s email address.

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