Closing the Case in vTrakr
Before you close your case we ask that you review the devices used in the case with a representative of the surgical staff - usually your circulating nurse.
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9. The case is now closed, but it is not considered “Complete” until you retrieve and enter the PO number from the provider.
Closing the Case in the Console
After devices have been marked as used it is time to confirm what was used in the case, confirm the data and prices for those devices, and close out the case - you can also handle this in the console:
Once the Case is complete and the device usage ticket has been generated, click “Submit for Billing”.
The system will prompt you to enter an electronic signature for the Sales Rep and an authorized Provider Representative. If one or both of these are not available, you may enter your name to denote that you closed the case.
The Event is now considered “Closed”. The Case will not be granted the “Completed” status until the Purchase Order number has been entered.
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