If devices need to be removed from your inventory for any reason, you may deactivate them. They will be removed them from your active inventory and moved to a deactivated pool where they can be reviewed later.
Instructions
Navigate to the inventory detail screen, and scroll all the way to the bottom.
Click “Deactivate” below the “Initiate Transfer” button.
Click Save - your devices have now been deactivated.
Inventory will also become inactive after it has been used in a case, as long as it is flagged with a "Single-Use" status on the device usage ticket. To view your inactive inventory you may flip the toggle for "Show Inactive" in the inventory search screen.
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Still need help?
Feel free to reach out to us at value@connectsx.com with any questions!When you enter a device’s detail screen, you’ll note that there is a “Deactivate” button next to the “Save” button. If a device needs to be removed because it was lost or because inventory counts have become inaccurate there are a couple of options:
You may create an event and deactivate the inventory this way, which will create a record of the items being deactivated at a specific time and for a specific purpose. This option allows you to add more data such as notes and individual statuses (lost, damaged, etc) to the inventory, which can be helpful from an audit perspective.
You may find the device in your inventory, and click the “Deactivate” button.
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Note: Consider carefully before deactivating your inventory. Once a device is deactivated, it cannot be reactivated. Any inventory that needs to be reactivated will need to be added to your inventory again as new. Additionally, once a container is deactivated it cannot be added to your inventory again - it would need to be added under a different container name. |
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